FAQ


 

Q

How do I get in touch about wholesale?

 

 

Q

Do you also build boards using PU technology?

A

Please send all wholesale inquiries to

hello@monashapes.com 

 

A

By custom order only. Our standard board is built with premium recycled EPS foam and bio-resin a.k.a ECO-BOARD. These boards are stronger, lighter and more environmental friendly than traditional surfboards in the market.

 

Q

What is an ECO-BOARD?

A

An ECOBOARD is a high-performance sustainable board. ECOBOARDS have the same technical performance attributes as any modern water-sport board, while having reduced environmental and toxic impacts – through the use of more sustainable materials and manufacturing processes. Our standard boards have 30% less CO2 footprint than traditional surfboards in the market.

 

Q

How can I order a custom board?

A

The process to order your magical custom board is the following:

Step 1.

Complete the enquiry form giving as much detail in the information boxes as possible.

Step 2.  

Our staff will contact you either by telephone or email to help guide you through your custom order process, confirming every aspect of your order, including your shipping, if required.

Step 3.

Once your order details have been completed, we require payment in full to begin building your custom surfboard. Upon receipt of your payment, we commence the production of your board, giving you regular updates on its progress.

 

Q

When will my order ship?

A

If in stock orders are shipped within 48 hours.
Custom orders are typically manufactured and shipped within 4 weeks once payment has been received.

 

Q

 I don’t live in Portugal, do you ship to my country?

A

We can ship anywhere in the world but that can be expensive. We recommend you email us so we can provide you a quote. Often it is cheaper to send in bulk.